Welcome to Lytics Support

Our Support Engineers are available Monday to Friday, 6am-5pm Pacific Time. If you are experiencing an outage please contact us via the Severity 1 method provided by your Account Manager.

Newly duplicated campaign stays in Archive.
Export to Facebook no longer works
How can I troubleshoot/QA "jstag.send" javascript calls?
I added the Lytics JStag to my site and I'm seeing around 10 requests, is this right?
Why does Lytics sometimes show a timestamp date a day earlier than it happened
How can I troubleshoot the Lytics Javascript tag?
Why is my audience size 0?
Why are my segments different sizes on different pages?
Why does it say my content isn't classified?
The JavaScript library is not working or causing an error.

How can I troubleshoot the Lytics Javascript tag?

Dave Weis

December 10, 2018 17:25
Updated

If it seems like something may not be working correctly once the Lytics Javascript tag has been placed on your website one of the first things you can do to debug is to paste `lio.debugMsgs` in the developer console in Google Chrome. This will usually tell you word for word what the issue is.

Comments

0 comments

Please sign in to leave a comment.

Welcome to Lytics Support

Articles in this section