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Welcome to Lytics Support

Our Support Engineers are available Monday to Friday, 6am-5pm Pacific Time. If you are experiencing an outage please contact us via the Severity 1 method provided by your Account Manager.

  1. Lytics Support Portal
  2. Frequently Asked Questions
  3. Personalization

Personalization

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FAQ around the Lytics Personalization tool

  • Personalization on first visit
  • I want to be able to manually trigger a module that has already been closed, but the default behavior seems to only allow one trigger per page. How can I re-trigger a module that was previously closed?
  • How should we choose an Intent/Execution Tactic (e.g. Present Message, Target URL)
  • What if I have my own CSS?
  • What is URL contains?
  • Can a campaign be scheduled?
  • How do I preview what a messaging campaign looks like?
  • Can I duplicate existing campaigns?
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