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Welcome to Lytics Support

Our Support Engineers are available Monday to Friday, 6am-5pm Pacific Time. If you are experiencing an outage please contact us via the Severity 1 method provided by your Account Manager.

  1. Lytics Support Portal
  2. Frequently Asked Questions
  3. General

General

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FAQ around general Lytics topics

  • How do I find my API Key?
  • How can I tell where my segmentable fields come from?
  • What are recent events?
  • Can I determine the best day or time to communicate with a user?
  • Can I subscribe to a webhook and be notified when a user enters or exits a segment?
  • How do I know my integration is working?
  • How do I know which auth is used for my integration?
  • What if my auth changes, how do I update it?
  • Can I use Lytics with WordPress?
  • How do I know which fields I have used?
  • How do I know which fields are available?
  • How can I track user lifecycle (e.g. highly engaged, at-risk)?
  • What is a goal?
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