When you're in the Custom Integration screen (Data -> Integrations -> Custom Integrations) and you select import/export you have two choices:
1. Add Account (asks for host, username, password, port)
2. Use Lytics Managed FTP instead
The first option of Add Account probably works like you would expect and wants you to login with credentials. Instructions on how to log in are below. If you choose "Use Lytics Managed instead" for import it will automatically log you into your Lytics FTP account and will place you in the "import" folder and will allow you to select the file of your choice from that directory. If the filename is dated you can schedule the frequency of pick up and going forward it will check for the next file of the date series.
Exported files will be posted in the "export" directory in the account.
To get logged into the Lytics FTP to post or download files you can use the following to get logged in using an SFTP client.:
Username: yourdomain.com (your username is usually the domain used when creating your lytics account)
Password: Your password is your account Data API key. Log in to Lytics and click on "Account" in the top-right corner and then click "Manage Accounts". The Data API key will be listed on that screen.
SFTP access is limited to an SFTP client and is NOT accessible via web based / browser login. If you do need web access, or you have any other questions, please reach out to feel free to reach out to firstname.lastname@example.org with any questions.